Drive Leads with Permission Marketing

Permission marketing is simply exchanging value with a prospect as a way of
gaining the right to market to them. The term was popularized in the highly
recommended book of the same name (i.e., Permission Marketing) by Seth Godin
of Yahoo! fame. Once you have this permission, e-mail marketing is usually
your tool for expanding the dialog.

Godin argues that most of us market our wares unselectively, much like a
male college sophomore in Ft. Lauderdale on Spring Break. If there are
enough prospects around and we ask enough of them, we are bound to get lucky
every once in a while. With permission marketing, we first give something
of value in return for permission to start a dialog.

Permission marketing is not new to builders, but the term may be. We have
been giving away free brochures in exchange for prospects' addresses for a
long time. The Web opens up a wide range of new options that can
dramatically improve your marketing performance.

Here are 8 of my favorite homebuilder permission marketing vehicles:

1) FREE brochures - We all have them and it's a relatively low cost way to
start a dialog. Unfortunately we don't always make it obvious to Web
surfers that we would like to give them one. Sometimes, the offer is hidden
under a link that might as well be labeled "Have Guido call and try to sell
me a home." A better alternative might be to simply label the link "Request
a Brochure."

2) Electronic brochures - Printing out all the community information on a
website such as the driving directions, plans, etc. is a pain. Why not make
it easy for your visitors to get all of this in one neat package. In
exchange for this value, it is okay to ask for registration. See an example
at www.centexhomes.com on any neighborhood page.

3) Simple give away items - Maybe you have a video or virtual reality piece
to mail? One of my favorites is Arthur Rutenberg's "Legendary Homes" model
home book. What a great name and great give away. Or look at David Weekley
and the book he wrote that you can get free for joining his Home Club. What
do you have that is unique to you, inexpensive, and would be of perceived
value to your website visitor? Give it away, in return for the right to
start a dialog.

4) Coupons or other weekly incentives - Give them a reason to share their
information and to show up as physical traffic this weekend. Maybe you are
offering $750 off options in the newspaper. Let your website visitors know.

5) Coming soon interest lists - Now you have a once in a lifetime
opportunity to be part of a select group of homebuyers who will get first
selection of lots, pre-construction pricing, and whatever else you see as
appealing.

6) Free pre-qualification - Are you selling to first time homebuyers or
others who may be credit challenged? Offer them some peace of mind and
generate a lead at the same time.

7) Personal portfolios - Let people sign up to save the plans in which they
have an interest. Beazer Homes was the first Builder I noticed doing this
years ago. Now several builders offer this feature. Some have added
comparison tools and more. Will this feature drive many leads? Not likely,
but my guess is that the quality will more than make up for the quantity.

8) Preferred visitor programs - Offer free advice, advance notification,
and other perks to those willing to register. Make the perks very clear and
easy to understand.

There you have 8 ways to turn your website in to a lead generating machine.
That will keep you busy for a while. Should you do all of these tomorrow?
No, you need to be selective. Focus on those which have value to your
target market. I don't expect Toll Brothers to come out with a
pre-qualification feature. However, it might be a good tool for Choice
Homes.