Tuesday, April 10, 2007

SEO Secrets for Homebuilders

Homebuilders are always looking for ways to drive traffic to their websites, preferably without added expense. While everyone seems to know that search engine optimization is important for homebuilders, most ad agencies and Search Engine Optimization (SEO) firms shroud search engine optimization under a veil of secrecy. Let's make SEO a little more transparent.

I believe SEO and Search Engine Marketing (SEM) should be part of every builders marketing mix. Here's the big SEO secret for homebuilders: You can do it yourself and even get a strong ranking. However, you may find it both easier and more cost effective to implement your SEO strategy using a third party.

I am not a SEO guru, so I took a crash course and got some excellent one-on-one coaching from Directory One's, CEO, Phillip O'Hara. O'Hara has been doing this for years and operates one of the largest SEO/SEM agencies in the Southwest.

Keep in mind that search engines like sites that are coded in basic HTML. Not really a secret, but many builders make basic SEO mistakes such as using flash introductions that can kill your chances for a good search ranking. Make sure search engines can see your site the way you want them to. You want your pages to be search engine friendly. You can check them using the Lynx Viewer. Go to http://www.delorie.com/web/lynxview.html to check your site. Also, make your site easy for the search engine bots to crawl. A site map page is a good idea for making it easy to crawl.

Assuming the search engines can see your whole site correctly, it's time to go to work and think about your SEO strategy. How are you going to end up at the top of the search result pages? You can if you stay targeted. Your chances of being #1 for "Real Estate in Los Angeles" is pretty close to zero, but you might be able to be #1 for "New Homes in Temecula." Assuming I build in Temecula, I know which search result click is more important to me. Okay, so how do you do it?

First off, you want to optimize for Google™. Why? As O'Hara put it, "The real traffic is on Google." In fact, 55% of all Internet searches are through Google. Compare this to 23% for Yahoo! and 8% through MSN. This makes the task much easier. While the algorithm Google™ uses to rank sites is a secret, some guidelines are clear.

Top 5 SEO Secrets for Homebuilders

I asked O'Hara to share with me his thoughts along the lines of: "If I had limited time, what would be the 4 or 5 things I would be certain to do to get a good ranking in Google?" Here's O'Hara's top 5 recommendations:

  1. Your title tag. The title tag is the html tag that determines what is displayed in the "blue" title bar on your browser. Google™ relies heavily on this element. The key phrase you want to be found by should be there (e.g., "Preston Builders - New Homes in Temecula").
  2. Place the exact string you want to be found by (e.g., "New Homes in Temecula") in an H1 tag in the first paragraph of your page and make that string BOLD. Use your CSS file to define the font style and size you actually want.
  3. Add the exact string you want to found by to the "ALT" tag associated with the first relevant image on the page.
  4. Let your URL say it if you can. A keyword rich URL such as: http://www.floorpop.com/SEO_Secrets_for_Homebuilders.html will probably rank higher than http://www.floorpop.com/FloorPop030607.html. Both these pages will be posted at http://www.floorpop.com. Come back in a month and see which is on top in Google™.
  5. Continue to use your keyword strings in at least one or two other paragraphs including your final one. In the final paragraph italicize the key word string. You should have these words showing up regularly for a high ranking. http://www.keyworddensity.com can help you check your keyword density.

More SEO Secrets for Homebuilders

Can you do more? You can and should. When you hire a firm to do this for you, they do a lot more. My key SEO secrets for homebuilders recommendation is to focus on these five items as table stakes for getting a good ranking.

Keep in mind the goals of all search engines. According to O'Hara, "They want to give you the most current and relevant search results. They want living, breathing web sites to be ranked higher." Show them you are alive by updating your content regularly. Your tenure (how many years have you been in Google) as a destination is also important.

SEO secrets for homebuilders are not really different than for other sites. These top 5 are those that will yield quick results. If you have the time or a third party helping, you should consider doing the following:

  • Actively encourage other relevant sites to link to you. Page rank is hugely important. Your importance as a source of builder or new home information is inferred from the people who link to you. As more relevant sites link to you, your page rank and your chances of ending up on the first page of any search increases. This takes time and effort, but is crucial for the more competitive key phrases.
  • Place your keyword combinations in your keyword and description metatags. While metatags are not used by many search engines, older style search engines still consider them. It's easy and you only have to do it one time.
  • Focus on the right keywords to get qualified traffic into your site. For most builders, these are "Builders", "New Homes", "Homes", "Community Names", "Builder Names" and "Place Names". Other words might include: "Real Estate", New Construction", "Communities", "Townhomes", and "Condominiums."
  • Avoid doing stupid things that will ruin your search engine optimization efforts including: hidden text, doorway pages, automated submissions, link farms, key word stuffing or repeating content.

SEO Secrets for Homebuilders are not hard to implement, but it does take some time. Thankfully, it can be quite economical to outsource it

Saturday, April 07, 2007

Video Online for Real Estate Going Mainstream

Video is expanding on the Web at a tremendous pace. It's not just for music videos and testimonials anymore. A few months ago I wrote about video on demand in "Selling lifestyle - when the structure is secondary," (see http://www.floorpop.com/Floorpop110106.html). While I no longer am directly involved in video production, I am a huge believer in the power of video online to drive action. This month I share with you current thinking from Web video experts and application examples in the real estate sector.

Video on demand (VOD) is probably the application that I am most excited about. I spoke with Tom Bevins, SVP at Crozier & Henderson / HotOn!® Homes to get his views on why builders are choosing video for their websites. "As the market has shifted it has gotten more competitive and builders are trying to connect better with homebuyers." says Bevins.

You may remember Bevins from his guest article for FloorPop last year, "Video on the Web: Generating Results," (see http://www.floorpop.com/Floorpop050306.html).

Why Video?

According to Bevins, "The Web is a multi-media destination. People expect more. This [video] is how homebuyers expect to receive information. There are some things you can do with video that you can't do with anything else, such as testimonials, such as lifestyle choices, such as demonstrating what your life is going to be like in this home and this community."

Builders do sell much more than four walls and a roof. What they are really packaging is a lifestyle for homebuyers. I find it interesting that builders will spend millions in land development, years of entitlement hearings, and carefully plan amenities, but seem almost reluctant to leverage these differentiators in their marketing.

How does it sell more homes?

When I speak with a builder about any new technology, it always comes down to one thing, "How will it help me sell new homes?"

According to Bevins, "VOD sells more homes because it represents the real product the builders are selling. When people understand the lifestyle that comes packaged with the house, as only video on demand can do, they arrive at a community and have already made decisions about it. They are more qualified. It more puts them further down the buying cycle, compared to someone who has not seen the lifestyle and amenities available to those who would like to live in this community."

Another way it helps sell new homes is the wide distribution it gets. Lots of home shoppers have the opportunity to see your video. You can always post your video content on your website or on Youtube.com, but new home portals are also getting on the band wagon. According to Brad Smith, Director of Rich Media for Builder Homesite, Inc. "This year New Homesource will add a video link icon to every community page."

Other compelling reasons for video online are demographic shifts toward Generation X and consumer preferences. According to Smith, "Video is something that we are used to. It's going to do what print and photos can't accomplish."

The Web is a multi-media environment. That comment is not meant as an excuse for you to use Flash animation on your homepage because it looks cool, but it is a reason to consider video, when rich media is a better way to communicate your message. According to Smith, "You have to hit the customer on every level."

Video Online for Real Estate

Here are just a few examples of how video is being used in real estate today. It is still leading edge for builders. I anticipate a faster pick up of this technology in 2007 driven by its unique capability to convey lifestyle, emotion, and a higher level of trust.

Here are some of the more innovative uses of the technology in real estate today:

Customer testimonials from Morrison Homes

Other than the repurposing of TV content for the web, Morrison was the first builder I saw using video online. This application for video testimonials is compelling.

Video on demand segment from Centex Homes

Centex has been doing this for a while and several other builders are adding video to their websites. With similar links coming online with portals, this category will take off.

Video sales presentation Podcast from Taylor Woodrow

Taylor Woodrow is way out there with videos you can download as a podcast. Here I am skeptical. While there may be some real estate agents who may want to see a short video on a particular spec home, I am not sure this use is going to live up to the hype.

Corporate recruiting video from Centex Homes

For a major builder like Centex, I think this is a very smart piece. One of the greatest challenges large builders face is recruiting. While critical for a builder like Centex Homes, video could be an effective tool for larger builders trying to compete with the mega builders.

A corporate positioning piece for NCI

NCI is a probably the largest publisher in real estate, but would you know that? They publish the smaller size magazines for new homes, resale, apartments, and active adult. Their other titles include Black's Guide (for commercial real estate) among others. Right on their homepage they have added a corporate branding piece that positions their company. I believe this type of corporate video can instill confidence in when prospects and/or potential employees are close to making decisions about doing business or seeking employment.

A warranty maintenance video for D.R. Horton

Is customer satisfaction important to the success of your homebuilding operation? What are you doing to communicate and add value after closing? I love this concept and believe every large builder should consider something like this. Every month you can touch your customer, remind them that you care after the sale, and encourage them to refer friends. The warranty maintenance cost reductions alone may be enough to pay for the piece. The marketing value is free.

Video online is here. Now is the time to consider how it may help you sell your communities.